Privacy Policy

Privacy Policy for PelicanPromote Last Updated: 2024/2025 This Privacy Policy explains how [Marketing WhatsApp Messaging App] ("we", "our", or "us") collects, uses, and discloses your personal information when you use our services (the "Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please refrain from using the Service. 1. Information We Collect We collect several types of information to provide and improve the Service, including: 1.1 Personal Information When you register as a vendor, use the Service, or communicate with us, we may collect personally identifiable information, including but not limited to: Name Email address Contact information Company or business name Billing and payment information Any information you provide to us voluntarily (e.g., messages, support requests) 1.2 Usage Data We collect data regarding your interaction with the Service, including: IP address Browser type and version Device type Operating system Pages of the Service visited Date and time of access Time spent on those pages Other diagnostic data 1.3 Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to collect information automatically. These technologies help us understand how you use the Service and improve your experience. You can manage your cookie preferences in your browser settings, but disabling cookies may limit your ability to use certain features of the Service. 2. How We Use Your Information We use the information we collect for a variety of purposes, including but not limited to: 2.1 To Provide and Improve the Service To create, manage, and update your account. To provide you with access to the features of the Service. To process transactions and manage billing. 2.2 To Communicate with You To respond to your inquiries and provide customer support. To send you updates, newsletters, or other promotional materials. To inform you of changes to the Service or this Privacy Policy. 2.3 For Analytics and Research To understand how the Service is used and improve functionality. To perform market research and analyze trends. To gather insights that help us develop new features and enhance the Service. 2.4 For Legal Compliance To comply with legal obligations or regulatory requirements. To protect our legal rights and the rights of other users. To enforce our Terms and Conditions. 3. How We Share Your Information We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances: 3.1 Service Providers We may share your information with trusted third-party service providers who assist us in operating the Service, processing payments, analyzing data, or providing customer support. These service providers are contractually obligated to protect your personal information and may only use it for the purposes specified by us. 3.2 Legal Obligations We may disclose your personal information when required by law or in response to legal processes, such as subpoenas or court orders. 3.3 Business Transfers If we undergo a business transaction such as a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. In such cases, we will provide notice before your information is transferred and becomes subject to a different privacy policy. 3.4 Protection of Rights We may share your personal information to protect the rights, property, or safety of [Marketing WhatsApp Messaging App], our users, or others. This includes preventing fraud, abuse of the Service, and addressing security or technical issues. 4. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. 5. Your Privacy Rights Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include: Right to Access: You can request a copy of the personal information we hold about you. Right to Rectification: You can request that we correct inaccurate or incomplete personal information. Right to Erasure (Right to be Forgotten): You can request the deletion of your personal information under certain circumstances. Right to Restrict Processing: You can request that we limit the processing of your personal information in certain situations. Right to Object: You can object to the processing of your personal information, particularly for direct marketing purposes. Right to Data Portability: You can request to receive your personal information in a structured, commonly used format and transfer it to another data controller. To exercise any of these rights, please contact us at stevanvlajic.business@gmail.com 6. International Data Transfers If you are accessing the Service from outside of Austria, please note that your information may be transferred to, stored, and processed in a country other than your own. We will ensure that such transfers comply with applicable data protection laws and that your personal information remains protected. 7. Retention of Your Information We retain your personal information for as long as is necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, we will take reasonable steps to securely delete or anonymize it. 8. Children’s Privacy The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our records. If you believe we may have collected information from a child under 13, please contact us immediately. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated policy on our website. We will notify you of any material changes by email or by posting a prominent notice on our site. Your continued use of the Service after such changes will signify your acceptance of the updated Privacy Policy. 10. Contact Us If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: PelicanPromote stevanvlajic.business@gmail.com +43 6604669179